Saturday, January 31, 2015

WELL DONE BABY!


The Little One was just a year old and the Place was on the other part of the Globe…. The child's innocent smile, expressive eye contacts and instant friendly responses used to hold every one’s attention in the neighborhood…. To say straight.... Where the child was, there used to be an instant aura and unusual glow all round!

Once, the parents traveled to a prominent Place of high tourist importance with various Enjoyment Centers located therein... At one such place, the family booked their accommodation in a Hotel.... It took some time for the previous Guest to vacate and so the family along with the Little One was made to wait in the Spacious Lobby there for an hr or more....

As the Room was not ready, after a while the family moved on to go around for some time with the child in the Pram but the mother soon got tired and decided to rest for a while in the corner of the entrance of another hotel next to them in the same Premises.... As she sat at the place along with the child in Pram, her husband moved away to get few eatables and milk for the child.... The cramped Hotel Lobby of the second Hotel was busy with number of Guests coming in and moving out….

The second Hotel Manger seeing the Mom and the child in his area, instantly told the mother with all politeness, “Madam, there are only a few seats here and our Guests are in great Numbers.... They are a bit inconvenienced.... But, still have your seat and take care of your boy!” thus conveying his problem in a diplomatic way…. The Mother felt very much sorry for troubling them, but was helpless and had no go and so sat there for a while taking care of the child....

True, the Guests were pouring in many in numbers…. As they came in, a few sat in the limited area, a few stood there discussing their personal issues and the rest were busy at the Check-in Counter…. And equal numbers were coming out of the hotel to go on various errands and the place was continuously busy with the hustle and bustle....

Soon the booked Hotel Manager rang up to the family saying sorry to keep the Little One waiting in the Lobby for a longer time and instantly offered the family a 3 day free stay in their Hotel within an year's time....

Here alone, both the Hotel Managers erred beyond and very much needed brushing up their knowledge in Hospitality Business....

At the first Hotel, the Child quickly made full use of his waiting by constantly observing the distance hustle and bustle and thus was in his own world of happiness which he could never have done in the limited Hotel Room facing 4 walls!

At the second Hotel, he was again no less.... He, with his silent expressive communications and a few unexplained sounds made in between quickly attracted many Guests moving around thus indirectly promoting the brisk Hospitality Business in a big way as the Guests in no time forgot their travel strains, became quite mused with the child’s innocent communications and responded with all cheerfulness having a unique satisfaction in their hearts!

2 comments:

  1. Great post Sir. I came across your blog today, and loved the posts of yours'. It's always nice to read the experiences and thoughts of an elder person :)

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  2. Thanks Kaushik for the appreciation and a second thanks to you for joining my Site!

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