Y - YELLING Vs SILENCE IN MANAGEMENT! #BlogchatterA2Z

It was morning hrs 9 AM. The Estate Manager’s Office in the huge housing complex was busy with hectic morning activities. The Manager was seen actively moving around, instructing a few, questioning some and listen to others. The atmosphere was full of vibrations and movements..

“Mr Rajesh! Where is the Plumber? Flat No…. resident has a problem with the water supply…. He rang up just now. Send the plumber immediately there!”

“I am not seeing the Electrician here. I think, he is late today also. You should be strict. Bring him to me when he comes!”

“The Gardener is not coming today and he informed me by phone. Please ask someone to take care of watering the plants!”

“The House Keeping Staff are not doing their job properly. Many complaints are with me. What actions are you taking? If this is  allowed unchecked, soon this Complex stinks and every one will ask why we are here. Take care, Mr Supervisor!”

“Hi! You have come. Why are you so late?  The Office starts sharp at 8 AM, dear!  I don't want this indiscipline any more here else you have to find another job. OK, now go to Flat No….. immediately; they have no power. Set it right. If some thing goes wrong, we will all be squarely blamed!”

“Rajesh, I see the Security Boy at the Gate simply allowing people IN without a check. Dear! this way, a stranger can get access to this place very easily. Talk to his Boss and ask him to replace the boy with a better person!”

“Many complained that now a days, their Post is not being delivered in time. Why is it so? You have to streamline all these issues else you know what I mean.. Take care of your job, dear!”

“Hello! Yes.. Please,, Sir! we can't send the Technician, the moment you ring up. I noted down your complaint, he will be at your door step in one hr!”

A month passed.  Suddenly the Manager’s popular voice was missing. Enquiries reveled that he was asked to resign and go and in his place, the earlier Supervisor was promoted and posted  as Manger. And to every one's surprise, it was almost a total silent atmosphere around in the Complex..

Strangely, there were no major problems except the routine ones in respect of Power, Water, Cleanliness and Security other activities being well under control with no major complaints from the Residents. The new Manger was silent all the time with not much talk except the soft tone heard once in a way but every one being on their jobs and life in the Complex maintained smooth and friendly!

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Keywords: YELLING. SILENCE,#BlogchatterA2Z