Accordingly on the particular day, he visited the said Branch. Instantly he was welcomed and taken into an AC chamber..
The area was neatly arranged..
One of the Assistants offered him Coffee with a smile and the gentleman acknowledged the same and happily sipped the hot drink..
In short time, his turn came, he was lead to one of the Desks and the person at the Counter
The gentleman returned home happily as ultimately his pending problem was taken care fully. He waited for 2 days but nothing great had happened his problem continuing non stop. He became a bit unhappy and was planning to ring up the concerned, the next working day..
That evening, he was on his usual walk in the park and after the walk, as he was resting there for a while, he overheard a few lines of conversation between two contemporary men of his age sitting a little away..
“I had the problem.... for a week.. I went to the Branch at.. and there was a big queue. I had to wait for over an hr to get my turn. But the waiting was worth. The person at counter 12 is the right one to clarify to you on this. I went to him, he just set right the issue in front of me and said, ‘Done!’ That's it; my problem is resolved once for all!"
"One more thing.. When you enter the Main Building, don't go into the right AC room. That's for VIP Customers; not for people like us!”
As the gentleman thought over, slowly it became evident to him that it was nothing but more of a 'Show' that was offered to him at the Branch Office without the real ‘Know-how’ with the people who were supposed to resolve his issue. In that way, he got
This post is a part of BlogchatterA2Z Challenge 2026
Keywords: UNIQUE, CUSTOMER, CARE








